pingoru pingoru DOKU had 66 outages in the last 2 years totaling 36h 21m of downtime, averaging 2.7 incidents per month.
There were 66 DOKU outages since April 24, 2026 totaling 36h 21m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We have resolved an incident where there was an Backoffice to merchant via DOKU between 10:18 AM - 10:55 AM GMT+7 on Monday, 19 October 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Disbursements to Bank BRI via BI-FAST are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 17 Oct 2026, 23:05 GMT+7 Current status of the incident : The incident is being...
Disbursements to Bank BRI via BI-FAST are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 17 Oct 2026, 23:05 GMT+7 Issue resolved : 18 Oct 2026, 01:20 GMT+7 Current...
Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 17 Oct 2026, 23:20 GMT+7 Current status of the incident : The...
Disbursements to SEABANK INDONESIA via BI-FAST and RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 17 Oct 2026, 23:20 GMT+7 Issue resolved : 18 October 2026, 06:45 GMT+...
We are currently experiencing an incident affecting BNI VA payments due to a disruption on our partner's side. Impact: - Transaction cannot be proccess . Current Status: - The incident is being investigated by BNI.
We have resolved an incident where there was an Transaction cannot be proccess via BNI VA between 13:19 PM - 13:23 PM GMT+7 on Saturday, 17 October 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Disbursements to Bank SeaBank via BI-Fast and real-time online are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to Bank SeaBank cannot be processed Issue first detected : 15 October 2026, 10:20 GMT+7 Current status of the...
Disbursements to Bank SeaBank via BI-Fast and real-time online are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to Bank SeaBank cannot be processed Issue first detected : 15 October 2026, 10:20 GMT+7 Issue resolved : 15...
Disbursements to Bank BSI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 14 Oct 2026, 19:27 GMT+7 Current status of the incident : The incident is being...
Disbursements to Bank BSI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 14 Oct 2026, 19:27 GMT+7 Issue resolved : 14 October 2026, 23:54 GMT+7 Current...
We have resolved an incident via QRIS channel and impacting to Generating QR, payment notification and sync data to Dashborad. The incident occurred between 04:37 PM - 05:08 PM GMT+7 on Monday, 12 October 2026. The incident is now resolved. Please reach out to [email protected] if you have any...
Disbursements to DANA via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to DANA cannot be processed Issue first detected : 15:50 GMT+7 Current status of the incident : The incident is being investigated by...
Disbursements to DANA via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 10 Oct 2026, 15:50 GMT+7 Issue resolved : 10 Oct 2026, 17:05 GMT+7 Current status...
DOKU has detected an issue with the Payment Link Bot system with the following details. Issue: Transactions with Payment Link Bot cannot be processed. Incident Start: Thursday, 08 October 2026, 17:36 GMT+7 Current Status: DOKU is currently investigating the issue. Expected...
DOKU has confirmed that the issue with the Payment Link Bot system has been resolved. Issue: Transactions with Payment Link Bot could not be processed. Incident Start: Thursday, 08 October 2026, 17:36 GMT+7 Incident End: Thursday,...
We are currently experiencing an incident affecting BSI VA payments due to a disruption on our partner's side. Impact: - Transaction cannot be proccess. Current Status: - The incident is being investigated by BSI.
We have resolved an incident where tansaction cannot be proccess via BSI VA between 14:45 PM - 16:30 PM GMT+7 on Thursday, 08 October 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Disbursements to Bank SeaBank via BI-Fast and real-time online are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to Bank SeaBank cannot be processed Issue first detected : 01 October 2026, 20:35 GMT+7 Current status of the...
Disbursements to Bank SeaBank via BI-Fast and real-time online are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to Bank SeaBank cannot be processed Issue first detected : 01 October 2026, 20:35 GMT+7 Issue resolved : 01...
We are currently experiencing an incident affecting DANA E-Wallet payments due to a disruption on our partner's side. Impact: - Transaction cannot be proccess. Current Status: - The incident is being investigated by DANA.
We have resolved an incident where there was an Transaction cannot be proccess via DANA E-Wallet between 19:08 PM - 01:14 AM GMT+7 on Thursday, 01 October 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Disbursements to Bank BNI, Bank Mandiri, and Bank BRI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to Bank BNI, Bank Mandiri, and Bank BRI cannot be processed Issue first detected : 06:00 GMT+7 <...
Disbursements to Bank BNI, Bank Mandiri, and Bank BRI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 01 October 2026, 06:00 GMT+7 Issue resolved : 01 October...
We have resolved an incident where there was an Intermittent failures on Mandiri and BNI Credit Card transactions via DOKU and resolved at 6:05 PM GMT+7 on Thursday, September 24, 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
We have resolved an incident that caused delays in payment notifications via DOKU between 18:40 PM - 19:05 PM GMT+7 on Wednesday, 23 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
We have resolved an incident regarding intermittent issues with the API Query / Check Status QRIS SNAP service, which occurred on Tuesday, September 22, 2026, between 13:20 and 13:55 WIB (GMT+7). The incident has now been fully resolved and systems are operating normally. Please reach out to <...
We have resolved an incident where there was an Notification delay to merchant via DOKU between 14:03 PM - 14:13 PM GMT+7 on Tuesday, 22 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
We are currently experiencing an incident affecting notification due to a disruption on our side. Impact: - Notification delayed. Current Status: - The incident is being investigated.
The incident has been resolved.
Disbursements to Bank BCA, BSI, SEABANK INDONESIA,BRI via BI-Fast AND Bank BRI via RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 18 Sep 2026, 05:30 GMT+7 Current...
Disbursement to Bank BCA, BSI, SEABANK INDONESIA,BRI via BI-Fast and Bank BRI via RTOL are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 18 Sep 2026, 05:30 GMT+7 Issue...
We have resolved an incident where there was an Transaction Cannot be proccess via BRI VA between 05:10 AM - 06:40 AM GMT+7 on Friday, 18 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
We are currently experiencing an incident affecting Alfa O2O payments due to a disruption on our partner's side. Impact: - Transaction Cannot be proccess. Current Status: - The incident is being investigated by Alfa.
We have resolved an incident where there was an Transaction Cannot be proccess via Alfa O2O between 01:07 AM - 01:40 AM GMT+7 on Wednesday, 16 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
We have resolved an incident where there was an Transaction Cannot be proccess via BNI VA between 09:30 AM - 09:34 AM GMT+7 on Saturday, 12 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
We have resolved an incident where there was an Delay Notification via Shopeepay SNAP between 14:10 PM - 17:33 PM GMT+7 on Friday, 11 September 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Disbursements to Bank BNI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 9 Sep 2026, 08:05 GMT+7 Current status of the incident : The incident is being...
Disbursements to Bank BNI via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 9 Sep 2026, 08:05 GMT+7 Issue resolved : 9 Sep 2026, 10:55 GMT+7 <...
Disbursements to Bank SeaBank via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: Transactions with Disbursement to Bank SeaBank cannot be processed Issue first detected : 21:35 GMT+7 Current status of the incident : The incident is being...
Disbursements to SeaBank via BI-Fast are currently facing issues due to a disruption at the issuer bank. Impact: The disbursement process to the issuer bank was disrupted. Issue first detected : 8 Sep 2026, 21:35 GMT+7 Issue resolved : 8 Sep 2026, 23:10 GMT+7 Current status...