DOKU experienced a minor incident on October 17, 2026 affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Update timeline
- identified Oct 17, 2026, 06:19 AM UTC
We are currently experiencing an incident affecting BNI VA payments due to a disruption on our partner's side. Impact: - Transaction cannot be proccess . Current Status: - The incident is being investigated by BNI.
- resolved Oct 17, 2026, 06:23 AM UTC
We have resolved an incident where there was an Transaction cannot be proccess via BNI VA between 13:19 PM - 13:23 PM GMT+7 on Saturday, 17 October 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.