DOKU incident

Alfa O2O Payment Distruption

Resolved after 7 hours 18 minutes, affecting [PagerDuty Statuspage] PG Services - Offline to Online (O2O) (Offline to Online (O2O)), on August 14, 2026.

resolved Aug 15, 2026, 05:48 AM UTC

We have resolved an incident where there was an Transactions may be interrupted. via Alfa O2O between 08:35 AM - 12:05 PM GMT+7 on Saturday, 15 August 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

Started
Aug 14, 2026, 10:30 PM UTC
Resolved
Aug 15, 2026, 05:48 AM UTC
Duration
7h 18m
Detected by Pingoru
Aug 14, 2026, 10:30 PM UTC

Affected components

[PagerDuty Statuspage] PG Services - Offline to Online (O2O) (Offline to Online (O2O))

Update timeline

  1. identified Aug 14, 2026, 10:30 PM UTC

    We are currently experiencing an incident affecting Alfa O2O payments due to a disruption on our partner's side. Impact: - Transactions may be interrupted. Current Status: - The incident is being investigated by Alfa.

  2. resolved Aug 15, 2026, 05:48 AM UTC

    We have resolved an incident where there was an Transactions may be interrupted. via Alfa O2O between 08:35 AM - 12:05 PM GMT+7 on Saturday, 15 August 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

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