DOKU incident

Intermittent 3D Secure (3DS) Authentication Disruption

Resolved on July 16, 2026, affecting [PagerDuty Statuspage] PG Services - Credit Card (Cards).

resolved Jul 16, 2026, 12:35 AM UTC

We have resolved an incident caused by a third-party service disruption that intermittently impacted the 3D Secure (3DS) authentication process, affecting transactions via the Mandiri, BNI, and CIMB Credit Card payment channels between 06:15 and 07:35 GMT+7 on <...

Started
Jul 16, 2026, 12:35 AM UTC
Resolved
Jul 16, 2026, 12:35 AM UTC
Duration
–
Detected by Pingoru
Jul 16, 2026, 12:35 AM UTC

Affected components

[PagerDuty Statuspage] PG Services - Credit Card (Cards)

Update timeline

  1. resolved Jul 16, 2026, 12:35 AM UTC

    We have resolved an incident caused by a third-party service disruption that intermittently impacted the 3D Secure (3DS) authentication process, affecting transactions via the Mandiri, BNI, and CIMB Credit Card payment channels between 06:15 and 07:35 GMT+7 on <...

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