Dojo experienced a major incident on August 27, 2025 affecting Dojo UK and Transfers, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2025, 02:54 PM UTC
We are currently investigating an issue affecting today’s 3pm transfers. Our technical team is working closely with a third-party banking partner to resolve this as quickly as possible. We will provide an update once the issue has been resolved and settlements have been processed. Thank you for your patience and understanding.
- resolved Aug 27, 2025, 03:19 PM UTC
The earlier issue affecting today’s 3pm transfers has now been resolved. Settlement processing has successfully resumed, and merchants will receive their transfers today as expected. We appreciate your patience while we worked with a banking partner to resolve this matter quickly. Thank you for your understanding.