Dojo experienced a minor incident on October 23, 2025 affecting Dojo UK and Dojo Ireland and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Dojo UKDojo IrelandDojo SpainTransfers
Update timeline
- investigating Oct 23, 2025, 07:16 AM UTC
Some merchants are experiencing a temporary delay in settlement payments resulting from an issue with one of our banking partners. Our teams are in close contact with the provider and are closely monitoring the situation. We will provide further updates as soon as more information becomes available.
- resolved Oct 23, 2025, 10:30 AM UTC
The issue impacting merchant settlements has been resolved, and all pending payments have been sent. Thank you for your patience while we worked with our banking partner to restore operations.