DocuSign experienced a minor incident on August 31, 2026 affecting S1.EU, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
S1.EU
Update timeline
- investigating Aug 31, 2026, 04:06 PM UTC
Customers may be experiencing latency when loading the CLM UI in S1.EU. We are actively investigating this issue.
- investigating Aug 31, 2026, 04:45 PM UTC
We are continuing to investigate this issue.
- resolved Aug 31, 2026, 05:29 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.