Resolved after 4 days 2 hours, affecting Core (API) and Core (Data Transformation) and 1 more, on February 15, 2024.
We detected a heartbeat failed due to time-out causing some requests to fail with 502. This has been mitigated.
Affected components
Core (API)Core (Data Transformation)Modules (Document Templating (docx))Modules (Presentation Templating (pptx))Modules (Spreadsheet Templating (xlsx))Modules (Pdf Conversion (pdf))Data Transformation Services (Connected Services)Data Transformation Services (Data Sources)Data Transformation Services (Custom Functions)Connectors (Templafy Hive)
Update timeline
- investigating Feb 15, 2024, 09:00 AM UTC
We are experiencing some requests failing with 502
- resolved Feb 19, 2024, 11:06 AM UTC
We detected a heartbeat failed due to time-out causing some requests to fail with 502. This has been mitigated.
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