Documotor experienced a major incident on September 29, 2026 affecting Connectors (Templafy Hive), lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Connectors (Templafy Hive)
Update timeline
- investigating Sep 29, 2026, 08:31 AM UTC
On Sept 29 10:27 CEST, an update to Templafy Hive introduced a regression that made the affected contracts fail downstream onto consumers, including our Connector. Templafy has not made any public announcements on the matter at this time.
- resolved Sep 29, 2026, 11:59 AM UTC
At 13:59 CEST, a fix was introduced and propagated to all, which corrected the issue and restored functionality. We apologize for any inconveniences this must have caused.