Documo incident

Portal Disruptions

Minor Resolved View vendor source →

Documo experienced a minor incident on June 15, 2026 affecting API and Fax Services and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 02:51 PM UTC
Resolved
Jun 15, 2026, 04:41 PM UTC
Duration
1h 50m
Detected by Pingoru
Jun 15, 2026, 02:51 PM UTC

Affected components

APIFax ServicesWeb Portal

Update timeline

  1. investigating Jun 15, 2026, 02:51 PM UTC

    We are currently investigating an issue causing disruptions with our web portal. Our team is working diligently to resolve. Updates to follow.

  2. investigating Jun 15, 2026, 03:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 15, 2026, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2026, 04:41 PM UTC

    This incident has been resolved.