Document360 incident

TImeouts in EU environment

Resolved on June 23, 2026.

resolved Jun 23, 2026, 03:20 PM UTC

We experienced intermittent slowness and timeouts on the EU environment KB site caused by database pressure. Corrective actions have been applied and services are now stable. We are actively monitoring availability.

Started
Jun 23, 2026, 03:20 PM UTC
Resolved
Jun 23, 2026, 03:20 PM UTC
Duration
–
Detected by Pingoru
Jun 23, 2026, 03:20 PM UTC

Update timeline

  1. resolved Jun 23, 2026, 03:20 PM UTC

    We experienced intermittent slowness and timeouts on the EU environment KB site caused by database pressure. Corrective actions have been applied and services are now stable. We are actively monitoring availability.

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