Doctolib experienced a major incident on October 18, 2023, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 18, 2023, 02:35 PM UTC
We experienced a brief disruption in our services starting around 15:25. While the main issue has been resolved as of 15:38, a few users might still face some hardships to connect to Doctolib. We anticipate a full return to normalcy within the next 60 minutes. Thank you for your patience and understanding. We apologize for any inconvenience caused.
- identified Oct 18, 2023, 02:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 18, 2023, 03:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 18, 2023, 04:12 PM UTC
We have identified a fix, the issue should be fixed in the next 2 hours. We apologize for any inconvenience caused.
- resolved Oct 18, 2023, 05:29 PM UTC
This incident has been resolved.