Doctolib incident

Nombre d'erreurs elevées / Anzahl der hohen Fehler

Doctolib experienced a critical incident on August 12, 2018, lasting 5h 52m. The incident has been resolved; the full update timeline is below.

Started: Aug 12, 2018, 12:27 PM UTC
Resolved: Aug 12, 2018, 06:20 PM UTC
Duration: 5h 52m
Detected by Pingoru: Aug 12, 2018, 12:27 PM UTC

Update timeline

investigating Aug 12, 2018, 12:27 PM UTC

En effet, nous rencontrons actuellement un incident impactant l'accés à votre agenda. Nous vous prions de bien vouloir nous en excuser. L'ensemble de nos équipes est mobilisé pour rétablir la situation au plus vite. Vous pouvez rafraîchir votre page régulièrement pour reprendre une utilisation normale dès la résolution de l'incident. --- In der Tat ist ein technisches Problem aufgetreten und es kann dazu führen, dass Sie den Terminkalender nicht abrufen können. Wir möchten Sie bitten, diesen technischen Zwischenfall zu entschuldigen. Unser gesamtes Ingenieur Team arbeitet an der Wiederherstellung des Systems. Wir laden Sie ein, die Seite regelmässig zu aktualisieren.
investigating Aug 12, 2018, 01:42 PM UTC

We are continuing to investigate this issue.
monitoring Aug 12, 2018, 02:48 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Aug 12, 2018, 02:50 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 12, 2018, 03:18 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 12, 2018, 03:48 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 12, 2018, 04:04 PM UTC

We are continuing to monitor for any further issues.
identified Aug 12, 2018, 04:57 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Aug 12, 2018, 05:40 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 12, 2018, 06:20 PM UTC

This incident has been resolved.