DocPlanner experienced a minor incident on May 29, 2026 affecting Noa Notes: Spain and Noa Notes: Mexico and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Noa Notes: SpainNoa Notes: MexicoNoa Notes: BrazilNoa Notes: GermanyNoa Notes: ItalyNoa Notes: PolandNoa Notes: PortugalNoa Notes: Czech RepublicNoa Notes: TurkeyNoa Notes: Colombia
Update timeline
- investigating May 29, 2026, 11:44 AM UTC
Some users may be experiencing slow response times or cancelled requests.
- identified May 29, 2026, 12:04 PM UTC
In Noa Evidence latency of responses from Azure OpenAI models have spiked to the point that we have an increasing amount of Chat Cancelled Out errors over p1, p2 and p3. This may impact other products and regions.
- resolved May 29, 2026, 12:31 PM UTC
This incident has been resolved.