DocPlanner incident

MyDR instability

Minor Resolved View vendor source →

DocPlanner experienced a minor incident on October 21, 2025 affecting MyDR, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 06:53 AM UTC
Resolved
Oct 21, 2025, 08:34 AM UTC
Duration
1h 40m
Detected by Pingoru
Oct 21, 2025, 06:53 AM UTC

Affected components

MyDR

Update timeline

  1. investigating Oct 21, 2025, 06:53 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 21, 2025, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 08:34 AM UTC

    This incident has been resolved.