DocPlanner incident

MyDr application is flapping

Major Resolved View vendor source →

DocPlanner experienced a major incident on October 28, 2025 affecting MyDR, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 10:59 AM UTC
Resolved
Oct 28, 2025, 11:33 AM UTC
Duration
33m
Detected by Pingoru
Oct 28, 2025, 10:59 AM UTC

Affected components

MyDR

Update timeline

  1. investigating Oct 28, 2025, 10:59 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 28, 2025, 11:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2025, 11:33 AM UTC

    This incident has been resolved.