DocPlanner incident

MyDR EDM Down

Critical Resolved View vendor source →

DocPlanner experienced a critical incident on November 5, 2025 affecting MyDR, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 07:19 AM UTC
Resolved
Nov 05, 2025, 07:53 AM UTC
Duration
33m
Detected by Pingoru
Nov 05, 2025, 07:19 AM UTC

Affected components

MyDR

Update timeline

  1. investigating Nov 05, 2025, 07:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 05, 2025, 07:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 07:53 AM UTC

    This incident has been resolved.