DocPlanner incident

MyDR unstable

Major Resolved View vendor source →

DocPlanner experienced a major incident on November 5, 2025 affecting MyDR, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 09:16 AM UTC
Resolved
Nov 05, 2025, 10:42 AM UTC
Duration
1h 25m
Detected by Pingoru
Nov 05, 2025, 09:16 AM UTC

Affected components

MyDR

Update timeline

  1. investigating Nov 05, 2025, 09:16 AM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2025, 09:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 05, 2025, 10:42 AM UTC

    This incident has been resolved.