DocPlanner incident

Downtime Mexico marketplace

Critical Resolved View vendor source →

DocPlanner experienced a critical incident on November 12, 2025 affecting Marketplace: Mexico, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 03:54 PM UTC
Resolved
Nov 12, 2025, 04:47 PM UTC
Duration
53m
Detected by Pingoru
Nov 12, 2025, 03:54 PM UTC

Affected components

Marketplace: Mexico

Update timeline

  1. investigating Nov 12, 2025, 03:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 12, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2025, 04:47 PM UTC

    This incident has been resolved.