DocPlanner incident

MX SaaS down

Critical Resolved View vendor source →

DocPlanner experienced a critical incident on November 22, 2025 affecting SaaS: Mexico, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2025, 11:17 PM UTC
Resolved
Nov 22, 2025, 11:23 PM UTC
Duration
5m
Detected by Pingoru
Nov 22, 2025, 11:17 PM UTC

Affected components

SaaS: Mexico

Update timeline

  1. investigating Nov 22, 2025, 11:17 PM UTC

    We are currently investigating this issue.

  2. identified Nov 22, 2025, 11:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 22, 2025, 11:23 PM UTC

    This incident has been resolved.