DocPlanner incident

Noa Notes summaries are taking longer time to generate

Minor Resolved View vendor source →

DocPlanner experienced a minor incident on December 4, 2025 affecting Noa Notes: Spain and Noa Notes: Germany and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 11:00 AM UTC
Resolved
Dec 04, 2025, 11:27 AM UTC
Duration
27m
Detected by Pingoru
Dec 04, 2025, 11:00 AM UTC

Affected components

Noa Notes: SpainNoa Notes: GermanyNoa Notes: ItalyNoa Notes: PolandNoa Notes: PortugalNoa Notes: Czech RepublicNoa Notes: Turkey

Update timeline

  1. investigating Dec 04, 2025, 11:00 AM UTC

    We are currently investigating this issue.

  2. identified Dec 04, 2025, 11:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2025, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2025, 11:27 AM UTC

    This incident has been resolved.