DocPlanner incident

Noa notes downtime

Critical Resolved View vendor source →

DocPlanner experienced a critical incident on December 10, 2025 affecting Noa Notes: Mexico, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 09:55 AM UTC
Resolved
Dec 10, 2025, 10:05 AM UTC
Duration
9m
Detected by Pingoru
Dec 10, 2025, 09:55 AM UTC

Affected components

Noa Notes: Mexico

Update timeline

  1. identified Dec 10, 2025, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 10, 2025, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2025, 10:05 AM UTC

    This incident has been resolved.