DocPlanner incident

Higher than usual error rate on Marketplace

Minor Resolved View vendor source →

DocPlanner experienced a minor incident on December 23, 2025 affecting Marketplace: Poland and Marketplace: Italy and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 01:05 PM UTC
Resolved
Dec 23, 2025, 01:16 PM UTC
Duration
11m
Detected by Pingoru
Dec 23, 2025, 01:05 PM UTC

Affected components

Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: BrazilMarketplace: MexicoMarketplace: ChileMarketplace: ArgentinaMarketplace: Colombia

Update timeline

  1. investigating Dec 23, 2025, 01:05 PM UTC

    We are facing an higher than usual error rate in marketplace

  2. identified Dec 23, 2025, 01:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 23, 2025, 01:16 PM UTC

    This incident has been resolved.