DocPlanner incident

Noa Notes transcription takes longer than usual

Minor Resolved View vendor source →

DocPlanner experienced a minor incident on January 27, 2026 affecting Noa Notes: Brazil and Noa Notes: Colombia and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 11:56 AM UTC
Resolved
Jan 27, 2026, 12:30 PM UTC
Duration
34m
Detected by Pingoru
Jan 27, 2026, 11:56 AM UTC

Affected components

Noa Notes: BrazilNoa Notes: ColombiaNoa Notes: ChileNoa Notes: PeruNoa Notes: Argentina

Update timeline

  1. investigating Jan 27, 2026, 11:56 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 27, 2026, 12:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2026, 12:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2026, 01:30 PM UTC

    This incident has been resolved.