DocPlanner incident

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Minor Resolved View vendor source →

DocPlanner experienced a minor incident on March 5, 2026 affecting SSO: Mexico and Marketplace: Mexico and 1 more component, lasting 5h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 04:40 PM UTC
Resolved
Mar 05, 2026, 10:25 PM UTC
Duration
5h 45m
Detected by Pingoru
Mar 05, 2026, 04:40 PM UTC

Affected components

SSO: MexicoMarketplace: MexicoSaaS: Mexico

Update timeline

  1. identified Mar 05, 2026, 08:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 05, 2026, 08:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 05, 2026, 10:25 PM UTC

    This incident has been resolved.