Is DocFusion down?

Last checked 4m ago
Current status
DocFusion is up

No incidents right now.

DocFusion is operational right now. Last checked 4m ago; the most recent incident resolved 13d ago.

Real-time DocFusion status, recent outages, and incident history: pulled directly from DocFusion's official status page at status.docfusioncloud.com every 5 minutes. Pingoru tracks 7 DocFusion services and has captured 7 incidents in the last 90 days (98.10% uptime). Get email, Slack, Discord, or webhook alerts the moment DocFusion reports a new incident, free for 3 monitors, no credit card.

DocFusion uptime 98.10% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 08, 2026, 01:45 PM UTC · Resolved Oct 08, 2026, 01:45 PM UTC
    Timeline · 1 update
    • resolved · Oct 08, 2026, 03:20 PM UTC

      Between 15:45 and 16:47 SAST on 8 October, some document generation requests failed or timed out. We found and fixed the cause, and generation has been working normally since 16:47 SAST.

    Latest: Between 15:45 and 16:47 SAST on 8 October, some document generation requests failed or timed out. We found and fixed the cause, and generation has been working normally since 16:47…

  2. Resolved 3h 9m
    Started Sep 01, 2026, 08:15 AM UTC · Resolved Sep 01, 2026, 11:24 AM UTC
    DocFusion Platform/API'sBatch API'sDesign Utilities
    Timeline · 5 updates
    • investigating · Sep 01, 2026, 08:15 AM UTC

      Some customers are experiencing errors or are temporarily unable to Generate and sign-in.

    • investigating · Sep 01, 2026, 08:22 AM UTC

      We are still investigating.

    • identified · Sep 01, 2026, 08:43 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 01, 2026, 09:31 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 01, 2026, 11:24 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 31m
    Started Aug 26, 2026, 08:16 AM UTC · Resolved Aug 26, 2026, 08:48 AM UTC
    DocFusion Platform/API'sBatch API'sDesign Utilities
    Timeline · 2 updates
    • investigating · Aug 26, 2026, 08:16 AM UTC

      Some customers are experiencing errors or are temporarily unable to Generate and sign-in.

    • resolved · Aug 26, 2026, 08:48 AM UTC

      Resolved. Between approximately 10:00 and 10:40 SAST, memory pressure on a single server caused elevated response times. No requests failed and no data was affected. The server was restarted and service has been fully restored since 10:40 SAST. We are investigating the underlying cause.

    Latest: Resolved. Between approximately 10:00 and 10:40 SAST, memory pressure on a single server caused elevated response times. No requests failed and no data was affected. The server was…

  4. Resolved 3h 5m
    Started Aug 03, 2026, 06:37 AM UTC · Resolved Aug 03, 2026, 09:42 AM UTC
    DocFusion Platform/API'sBatch API'sDesign Utilities
    Timeline · 3 updates
    • investigating · Aug 03, 2026, 06:37 AM UTC

      Some customers are experiencing errors or are temporarily unable to Generate and sign-in.

    • investigating · Aug 03, 2026, 06:44 AM UTC

      We are continuing to investigate this issue.

    • resolved · Aug 03, 2026, 09:42 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since October 2026 · Statuspage by Atlassian · 7 components checked every 5 minutes
12incidents recorded
10last 12 months
4last 90 days
117 minutestypical duration, 12 months

The longest incident in the last year, Intermittent Document Generation Failures for Workflow-Based Requests on March 27, 2026, ran for 6 hours. 10 maintenance windows announced in the same period.

Most affected components, last 12 months

  • DocFusion Platform/API's8
  • Batch API's5
  • Design Utilities5
  • Batch API's2
  • Design Utilities2

Latest incidents

  • Partial Outage October 8, 2026 · under a minute · major outage

    Between 15:45 and 16:47 SAST on 8 October, some document generation requests failed or timed out. We found and fixed the cause, and generation has been working…

  • Service Degradation September 1, 2026 · 3 hours · major outage

    Some customers are experiencing errors or are temporarily unable to Generate and sign-in.

  • Service Degradation. August 26, 2026 · 31 minutes · degraded service

    Some customers are experiencing errors or are temporarily unable to Generate and sign-in.

Outage history

Past 90 days · 4 incidents View full outage history →
  • Started Oct 08, 2026, 01:45 PM UTC · Resolved Oct 08, 2026, 01:45 PM UTC · –
  • Started Sep 01, 2026, 08:15 AM UTC · Resolved Sep 01, 2026, 11:24 AM UTC · 3h 9m
  • Started Aug 26, 2026, 08:16 AM UTC · Resolved Aug 26, 2026, 08:48 AM UTC · 31m
  • Started Aug 03, 2026, 06:37 AM UTC · Resolved Aug 03, 2026, 09:42 AM UTC · 3h 5m