Is DocFusion down?
Last checked 4m agoNo incidents right now.
DocFusion is operational right now. Last checked 4m ago; the most recent incident resolved 13d ago.
Real-time DocFusion status, recent outages, and incident history: pulled directly from DocFusion's official status page at status.docfusioncloud.com every 5 minutes. Pingoru tracks 7 DocFusion services and has captured 7 incidents in the last 90 days (98.10% uptime). Get email, Slack, Discord, or webhook alerts the moment DocFusion reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Oct 08, 2026, 03:20 PM UTC
Between 15:45 and 16:47 SAST on 8 October, some document generation requests failed or timed out. We found and fixed the cause, and generation has been working normally since 16:47 SAST.
Latest: Between 15:45 and 16:47 SAST on 8 October, some document generation requests failed or timed out. We found and fixed the cause, and generation has been working normally since 16:47…
-
- DocFusion Platform/API'sBatch API'sDesign Utilities
Timeline · 5 updates
- investigating · Sep 01, 2026, 08:15 AM UTC
Some customers are experiencing errors or are temporarily unable to Generate and sign-in.
- investigating · Sep 01, 2026, 08:22 AM UTC
We are still investigating.
- identified · Sep 01, 2026, 08:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 01, 2026, 09:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 01, 2026, 11:24 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- DocFusion Platform/API'sBatch API'sDesign Utilities
Timeline · 2 updates
- investigating · Aug 26, 2026, 08:16 AM UTC
Some customers are experiencing errors or are temporarily unable to Generate and sign-in.
- resolved · Aug 26, 2026, 08:48 AM UTC
Resolved. Between approximately 10:00 and 10:40 SAST, memory pressure on a single server caused elevated response times. No requests failed and no data was affected. The server was restarted and service has been fully restored since 10:40 SAST. We are investigating the underlying cause.
Latest: Resolved. Between approximately 10:00 and 10:40 SAST, memory pressure on a single server caused elevated response times. No requests failed and no data was affected. The server was…
-
- DocFusion Platform/API'sBatch API'sDesign Utilities
Timeline · 3 updates
- investigating · Aug 03, 2026, 06:37 AM UTC
Some customers are experiencing errors or are temporarily unable to Generate and sign-in.
- investigating · Aug 03, 2026, 06:44 AM UTC
We are continuing to investigate this issue.
- resolved · Aug 03, 2026, 09:42 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
Incident record
Since October 2026 · Statuspage by Atlassian · 7 components checked every 5 minutesThe longest incident in the last year, Intermittent Document Generation Failures for Workflow-Based Requests on March 27, 2026, ran for 6 hours. 10 maintenance windows announced in the same period.
Most affected components, last 12 months
- DocFusion Platform/API's8
- Batch API's5
- Design Utilities5
- Batch API's2
- Design Utilities2
Latest incidents
- Partial Outage
Between 15:45 and 16:47 SAST on 8 October, some document generation requests failed or timed out. We found and fixed the cause, and generation has been working…
- Service Degradation
Some customers are experiencing errors or are temporarily unable to Generate and sign-in.
- Service Degradation.
Some customers are experiencing errors or are temporarily unable to Generate and sign-in.
- Partial Outage ResolvedStarted Oct 08, 2026, 01:45 PM UTC · Resolved Oct 08, 2026, 01:45 PM UTC · –
- Service Degradation ResolvedStarted Sep 01, 2026, 08:15 AM UTC · Resolved Sep 01, 2026, 11:24 AM UTC · 3h 9m
- Service Degradation. ResolvedStarted Aug 26, 2026, 08:16 AM UTC · Resolved Aug 26, 2026, 08:48 AM UTC · 31m
- Service Degradation ResolvedStarted Aug 03, 2026, 06:37 AM UTC · Resolved Aug 03, 2026, 09:42 AM UTC · 3h 5m