DocFusion incident

Service Degradation

Minor Resolved View vendor source →

DocFusion experienced a minor incident on August 3, 2026 affecting DocFusion Platform/API's and Batch API's and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 06:37 AM UTC
Resolved
Aug 03, 2026, 09:42 AM UTC
Duration
3h 5m
Detected by Pingoru
Aug 03, 2026, 06:37 AM UTC

Affected components

DocFusion Platform/API'sBatch API'sDesign Utilities

Update timeline

  1. investigating Aug 03, 2026, 06:37 AM UTC

    Some customers are experiencing errors or are temporarily unable to Generate and sign-in.

  2. investigating Aug 03, 2026, 06:44 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 03, 2026, 09:42 AM UTC

    This incident has been resolved.