dLocal Outage History
dLocal degraded · 1 active incident View live status →Pingoru has recorded 1,088 incidents for dLocal: 1,088 in the last 12 months and 414 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 122 | 150 of 720 (21%) |
| May 2026 | 187 | 227 of 744 (30%) |
| June 2026 | 209 | 272 of 720 (38%) |
| July 2026 | 170 | 155 of 744 (21%) |
| August 2026 | 151 | 135 of 744 (18%) |
| September 2026 | 148 | 205 of 720 (28%) |
| October 2026 | 101 | 225 of 582 (39%) |
Incidents, newest first
Minor October 18, 2026 [Cielo] Apparent incident with payment processing in Brazil 13m Brazil - Payment Processors
Started Oct 18, 2026, 04:17 PM UTC· resolved Oct 18, 2026, 04:30 PM UTC
- investigating Oct 18, 2026, 04:17 PM UTC
We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 18, 2026, 04:30 PM UTC
This incident has been resolved.
Minor October 18, 2026 [CITIBANAMEX] Apparent incident with payment processing in Mexico 57m Mexico - Payment Processors
Started Oct 18, 2026, 08:40 AM UTC· resolved Oct 18, 2026, 09:37 AM UTC
- investigating Oct 18, 2026, 08:40 AM UTC
We have identified some processing issues with CITIBANAMEX in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 18, 2026, 09:37 AM UTC
This incident has been resolved.
Minor October 18, 2026 [BANCO DE COSTA RICA] Apparent incident with payment processing in Costa Rica 2h 35m Costa Rica - Payment Processors
Started Oct 18, 2026, 07:25 AM UTC· resolved Oct 18, 2026, 10:01 AM UTC
- investigating Oct 18, 2026, 07:25 AM UTC
We have identified some processing issues with BANCO DE COSTA RICA in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 18, 2026, 10:01 AM UTC
This incident has been resolved.
Minor October 18, 2026 [BBVA Bancomer SA] Apparent incident with payment processing in Mexico 14m Mexico - Payment Processors
Started Oct 18, 2026, 05:10 AM UTC· resolved Oct 18, 2026, 05:25 AM UTC
- investigating Oct 18, 2026, 05:10 AM UTC
We have identified some processing issues with BBVA Bancomer SA in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 18, 2026, 05:25 AM UTC
This incident has been resolved.
Minor October 17, 2026 [Getnet- BANCO DE CREDITO E INVERSIONES] Apparent incident with payment processing in Chile 2h 10m Chile - Payment Processors
Started Oct 17, 2026, 08:35 AM UTC· resolved Oct 17, 2026, 10:45 AM UTC
- investigating Oct 17, 2026, 08:35 AM UTC
We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 17, 2026, 10:45 AM UTC
This incident has been resolved.
Minor October 16, 2026 [Redeban-Occidente] Apparent incident with payment processing in Colombia 11m Colombia - Payment Processors
Started Oct 16, 2026, 09:28 PM UTC· resolved Oct 16, 2026, 09:39 PM UTC
- investigating Oct 16, 2026, 09:28 PM UTC
We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 16, 2026, 09:39 PM UTC
This incident has been resolved.
Minor October 16, 2026 [Visanet] Apparent incident with payment processing in Peru 29m Peru - Payment Processors
Started Oct 16, 2026, 11:37 AM UTC· resolved Oct 16, 2026, 12:07 PM UTC
- investigating Oct 16, 2026, 11:37 AM UTC
We have identified some processing issues with Visanet in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 16, 2026, 12:07 PM UTC
This incident has been resolved.
Minor October 16, 2026 [First Data] Apparent incident with payment processing in Uruguay 2h 27m Uruguay - Payment Processors
Started Oct 16, 2026, 04:41 AM UTC· resolved Oct 16, 2026, 07:09 AM UTC
- investigating Oct 16, 2026, 04:41 AM UTC
We have identified some processing issues with First Data in Uruguay. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 16, 2026, 07:09 AM UTC
This incident has been resolved.
Minor October 15, 2026 [Worldpay] Apparent incident with payment processing in Mexico 1h 29m Mexico - Payment Processors
Started Oct 15, 2026, 04:24 PM UTC· resolved Oct 15, 2026, 05:53 PM UTC
- investigating Oct 15, 2026, 04:24 PM UTC
We have identified some processing issues with Worldpay in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 15, 2026, 05:53 PM UTC
This incident has been resolved.
Minor October 15, 2026 [Nequi] Apparent incident with payment processing in Colombia 1h 16m Colombia - Payment Processors
Started Oct 15, 2026, 03:13 AM UTC· resolved Oct 15, 2026, 04:29 AM UTC
- investigating Oct 15, 2026, 03:13 AM UTC
We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 15, 2026, 04:29 AM UTC
This incident has been resolved.
Minor October 15, 2026 [FCMB (Nigeria), UNITED BANK FOR AFRICA PLC, Sterling Bank Plc (Nigeria)] Apparent incident with payment processing in Nigeria 26m Nigeria - Payment Processors
Started Oct 15, 2026, 12:14 AM UTC· resolved Oct 15, 2026, 12:41 AM UTC
- investigating Oct 15, 2026, 12:14 AM UTC
We have identified some processing issues with FCMB (Nigeria), UNITED BANK FOR AFRICA PLC, Sterling Bank Plc (Nigeria) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 15, 2026, 12:41 AM UTC
This incident has been resolved.
Minor October 14, 2026 [MOBILINK MICROFINANCE BANK LIMITED,] Apparent incident with payment processing in Pakistan 49m Pakistan - Payment Processors
Started Oct 14, 2026, 07:40 AM UTC· resolved Oct 14, 2026, 08:30 AM UTC
- investigating Oct 14, 2026, 07:40 AM UTC
We have identified some processing issues with MOBILINK MICROFINANCE BANK LIMITED, in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 14, 2026, 08:30 AM UTC
This incident has been resolved.
Minor October 14, 2026 [VALU -BNPL] Apparent incident with payment processing in Egypt 6h 26m Egypt - Payment Processors
Started Oct 14, 2026, 07:36 AM UTC· resolved Oct 14, 2026, 02:02 PM UTC
- investigating Oct 14, 2026, 07:36 AM UTC
We have identified some processing issues with VALU -BNPL- in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 14, 2026, 02:02 PM UTC
This incident has been resolved.
Minor October 12, 2026 [Peach-Nedbank] Apparent incident with payment processing in South Africa 8m South Africa - Payment Processors
Started Oct 12, 2026, 10:26 PM UTC· resolved Oct 12, 2026, 10:35 PM UTC
- investigating Oct 12, 2026, 10:26 PM UTC
We have identified some processing issues with Peach-Nedbank in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 12, 2026, 10:35 PM UTC
This incident has been resolved.
Minor October 12, 2026 [Razer] Apparent incident with payment processing in Malaysia 35m Malaysia - Payment Processors
Started Oct 12, 2026, 05:18 PM UTC· resolved Oct 12, 2026, 05:54 PM UTC
- investigating Oct 12, 2026, 05:18 PM UTC
We have identified some processing issues with Razer in Malaysia. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 12, 2026, 05:54 PM UTC
This incident has been resolved.
Minor October 12, 2026 [BBVA BANCOMER S.A.] Apparent incident with payment processing in Mexico 18m Mexico - Payment Processors
Started Oct 12, 2026, 05:10 AM UTC· resolved Oct 12, 2026, 05:28 AM UTC
- investigating Oct 12, 2026, 05:10 AM UTC
We have identified some processing issues with BBVA BANCOMER S.A. in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 12, 2026, 05:28 AM UTC
This incident has been resolved.
Minor October 11, 2026 [SANTANDER] Apparent incident with payment processing in Brazil 20m Brazil - Payment Processors
Started Oct 11, 2026, 02:28 PM UTC· resolved Oct 11, 2026, 02:49 PM UTC
- investigating Oct 11, 2026, 02:28 PM UTC
We have identified some processing issues with SANTANDER in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 11, 2026, 02:49 PM UTC
This incident has been resolved.
Minor October 10, 2026 [BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE] Apparent incident with payment processing in Mexico 1h 7m Mexico - Payment Processors
Started Oct 10, 2026, 11:49 AM UTC· resolved Oct 10, 2026, 12:56 PM UTC
- investigating Oct 10, 2026, 11:49 AM UTC
We have identified some processing issues with BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 10, 2026, 12:56 PM UTC
This incident has been resolved.
Minor October 10, 2026 [REDE] Apparent incident with payment processing in Brazil 6m Brazil - Payment Processors
Started Oct 10, 2026, 03:22 AM UTC· resolved Oct 10, 2026, 03:28 AM UTC
- investigating Oct 10, 2026, 03:22 AM UTC
We have identified some processing issues with REDE in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 10, 2026, 03:28 AM UTC
This incident has been resolved.
Minor October 9, 2026 [Stitch] Apparent incident with payment processing in South Africa 2m South Africa - Payment Processors
Started Oct 09, 2026, 08:07 PM UTC· resolved Oct 09, 2026, 08:09 PM UTC
- investigating Oct 09, 2026, 08:07 PM UTC
We have identified some processing issues with Stitch in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 09, 2026, 08:09 PM UTC
This incident has been resolved.
Minor October 9, 2026 [Pix Direct | Brazil] Apparent incident with payment processing in Brazil 1h 49m Brazil - Payment Processors
Started Oct 09, 2026, 09:07 AM UTC· resolved Oct 09, 2026, 10:56 AM UTC
- investigating Oct 09, 2026, 09:07 AM UTC
We have identified some processing issues with Pix Direct | Brazil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 09, 2026, 10:56 AM UTC
This incident has been resolved.
Minor October 7, 2026 [Getnet] Apparent incident with payment processing in Brazil 1h 21m Brazil - Payment Processors
Started Oct 07, 2026, 04:48 PM UTC· resolved Oct 07, 2026, 06:09 PM UTC
- investigating Oct 07, 2026, 04:48 PM UTC
We have identified some processing issues with Getnet in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 07, 2026, 06:09 PM UTC
This incident has been resolved.
Minor October 7, 2026 [BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico 41m Mexico - Payment Processors
Started Oct 07, 2026, 06:39 AM UTC· resolved Oct 07, 2026, 07:20 AM UTC
- investigating Oct 07, 2026, 06:39 AM UTC
We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 07, 2026, 07:20 AM UTC
This incident has been resolved.
Minor October 6, 2026 [Getnet, Getnet] Apparent incident with payment processing in Chile 57m Brazil - Payment Processors, Chile - Payment Processors
Started Oct 06, 2026, 11:06 PM UTC· resolved Oct 07, 2026, 12:04 AM UTC
- investigating Oct 06, 2026, 11:06 PM UTC
We have identified some processing issues with Getnet, Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.
- investigating Oct 06, 2026, 11:12 PM UTC
We are continuing to investigate this issue.
- resolved Oct 07, 2026, 12:04 AM UTC
This incident has been resolved.
Minor October 6, 2026 [THE MAURITIUS COMMERCIAL BANK (MADAGASCAR) S A] Apparent incident with payment processing in Madagascar 10h 19m Madagascar - Payment Processors
Started Oct 06, 2026, 10:51 PM UTC· resolved Oct 07, 2026, 09:11 AM UTC
- investigating Oct 06, 2026, 10:51 PM UTC
We have identified some processing issues with THE MAURITIUS COMMERCIAL BANK (MADAGASCAR) S A in Madagascar. We have contacted the processor and we will provide an update as soon as it becomes available.
- investigating Oct 07, 2026, 07:46 AM UTC
We are currently awaiting an update from the acquiring bank and will share feedback as soon as we receive further information.
- investigating Oct 07, 2026, 09:09 AM UTC
We are continuing to investigate this issue.
- resolved Oct 07, 2026, 09:11 AM UTC
This incident has been resolved.