dLocal Outage History

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There were 96 dLocal outages since April 10, 2026 totaling 48h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://dlocal.statuspage.io

Minor April 29, 2026

[PRODUBANCO] Apparent incident with payment processing in Ecuador

Detected by Pingoru
Apr 29, 2026, 09:17 PM UTC
Resolved
Apr 30, 2026, 02:12 AM UTC
Duration
4h 54m
Affected: Ecuador - Payment Processors
Timeline · 2 updates
  1. investigating Apr 29, 2026, 09:17 PM UTC

    We have identified some processing issues with BAC Credomatic in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 30, 2026, 02:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

[BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO)] Apparent incident with payment processing in Ecuador

Detected by Pingoru
Apr 29, 2026, 07:34 PM UTC
Resolved
Apr 29, 2026, 07:36 PM UTC
Duration
2m
Affected: Ecuador - Payment Processors
Timeline · 2 updates
  1. investigating Apr 29, 2026, 07:34 PM UTC

    We have identified some processing issues with BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO) in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 29, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

[BRASIL CARD INSTITUICAO DE PAGAMENTOS LTDA] Apparent incident with payment processing in Brazil

Detected by Pingoru
Apr 29, 2026, 04:07 AM UTC
Resolved
Apr 29, 2026, 04:22 AM UTC
Duration
15m
Affected: Brazil - Payment Processors
Timeline · 2 updates
  1. investigating Apr 29, 2026, 04:07 AM UTC

    We have identified some processing issues with BRASIL CARD INSTITUICAO DE PAGAMENTOS LTDA in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 29, 2026, 04:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

Intermittencies detected in Refunds services.

Detected by Pingoru
Apr 29, 2026, 02:18 AM UTC
Resolved
Apr 29, 2026, 02:18 AM UTC
Duration
Affected: dLocal API
Timeline · 1 update
  1. resolved Apr 29, 2026, 02:18 AM UTC

    We were seeing intermittencies affecting Payins services at approximately 1:15 AM GMT. Issue is fully resolved at our end, and our teams are actively investigating

Read the full incident report →

Minor April 29, 2026

[PSE] Apparent incident with payment processing in Colombia

Detected by Pingoru
Apr 29, 2026, 01:36 AM UTC
Resolved
Apr 29, 2026, 03:34 AM UTC
Duration
1h 57m
Affected: Colombia - Payment Processors
Timeline · 2 updates
  1. investigating Apr 29, 2026, 01:36 AM UTC

    We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 29, 2026, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

[Airtel] Apparent incident with payment processing in Kenya

Detected by Pingoru
Apr 29, 2026, 12:40 AM UTC
Resolved
Apr 29, 2026, 02:04 AM UTC
Duration
1h 24m
Affected: Kenya - Payment Processors
Timeline · 2 updates
  1. investigating Apr 29, 2026, 12:40 AM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 29, 2026, 02:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

[NBE] Apparent incident with payment processing in Egypt

Detected by Pingoru
Apr 28, 2026, 02:22 PM UTC
Resolved
Apr 28, 2026, 06:08 PM UTC
Duration
3h 46m
Affected: Egypt - Payment Processors
Timeline · 3 updates
  1. investigating Apr 28, 2026, 02:22 PM UTC

    We have identified some processing issues with NBE in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 28, 2026, 05:12 PM UTC

    The case is already under review with the processor, We’ll keep you informed.

  3. resolved Apr 28, 2026, 06:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

[Fawry Card] Apparent incident with payment processing in Egypt

Detected by Pingoru
Apr 28, 2026, 01:33 PM UTC
Resolved
Apr 28, 2026, 01:51 PM UTC
Duration
18m
Affected: Egypt - Payment Processors
Timeline · 2 updates
  1. investigating Apr 28, 2026, 01:33 PM UTC

    We have identified some processing issues with Fawry Card in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 28, 2026, 01:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

[BANCO CSF S/A] Apparent incident with payment processing in Brazil

Detected by Pingoru
Apr 28, 2026, 04:57 AM UTC
Resolved
Apr 28, 2026, 05:19 AM UTC
Duration
21m
Affected: Brazil - Payment Processors
Timeline · 2 updates
  1. investigating Apr 28, 2026, 04:57 AM UTC

    We have identified some processing issues with BANCO CSF S/A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 28, 2026, 05:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

[BANCO NACIONAL DE COSTA RICA] Apparent incident with payment processing in Costa Rica

Detected by Pingoru
Apr 28, 2026, 03:55 AM UTC
Resolved
Apr 28, 2026, 05:52 AM UTC
Duration
1h 57m
Affected: Costa Rica - Payment Processors
Timeline · 2 updates
  1. investigating Apr 28, 2026, 03:55 AM UTC

    We have identified some processing issues with BANCO NACIONAL DE COSTA RICA in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 28, 2026, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

[Smart Pix] Apparent incident with payment processing in Brazil

Detected by Pingoru
Apr 28, 2026, 01:23 AM UTC
Resolved
Apr 28, 2026, 12:11 PM UTC
Duration
10h 48m
Affected: Brazil - Payment Processors
Timeline · 4 updates
  1. investigating Apr 28, 2026, 01:23 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 04:17 AM UTC

    Issue is escalated to the processor and still investigating, no ETA available ..

  3. investigating Apr 28, 2026, 10:51 AM UTC

    Processor is actively working on restoring the services soon ..

  4. resolved Apr 28, 2026, 12:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Dlocal Bank-Smart Pix] Apparent incident with payment processing in Brazil

Detected by Pingoru
Apr 27, 2026, 11:39 PM UTC
Resolved
Apr 28, 2026, 01:13 AM UTC
Duration
1h 34m
Affected: Brazil - Payment Processors
Timeline · 2 updates
  1. investigating Apr 27, 2026, 11:39 PM UTC

    We have identified some processing issues with Dlocal Bank-Smart Pix in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 28, 2026, 01:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Picpay] Apparent incident with payment processing in Brazil

Detected by Pingoru
Apr 27, 2026, 11:12 PM UTC
Resolved
Apr 28, 2026, 01:16 AM UTC
Duration
2h 3m
Affected: Brazil - Payment Processors
Timeline · 3 updates
  1. investigating Apr 27, 2026, 11:12 PM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 28, 2026, 12:44 AM UTC

    The processor is still working on the issue, we will keep you posted

  3. resolved Apr 28, 2026, 01:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Partial intermittencies detected in Refund.

Detected by Pingoru
Apr 27, 2026, 02:24 PM UTC
Resolved
Apr 27, 2026, 05:01 PM UTC
Duration
2h 37m
Affected: dLocal API
Timeline · 4 updates
  1. investigating Apr 27, 2026, 02:24 PM UTC

    We are currently experiencing partial intermittencies in refund. Our teams are actively investigating the issue.

  2. investigating Apr 27, 2026, 02:34 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 27, 2026, 03:10 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 27, 2026, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Meeza Bank] Apparent incident with payment processing in Egypt

Detected by Pingoru
Apr 27, 2026, 01:37 PM UTC
Resolved
Apr 27, 2026, 02:20 PM UTC
Duration
42m
Affected: Egypt - Payment Processors
Timeline · 2 updates
  1. investigating Apr 27, 2026, 01:37 PM UTC

    We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 27, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Fawry] Apparent incident with payment processing in Egypt

Detected by Pingoru
Apr 27, 2026, 09:00 AM UTC
Resolved
Apr 27, 2026, 09:48 AM UTC
Duration
48m
Affected: Egypt - Payment Processors
Timeline · 2 updates
  1. investigating Apr 27, 2026, 09:00 AM UTC

    We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 27, 2026, 09:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Mastercard Mpgs] Apparent incident with payment processing in Egypt

Detected by Pingoru
Apr 27, 2026, 07:53 AM UTC
Resolved
Apr 27, 2026, 08:50 AM UTC
Duration
57m
Affected: Egypt - Payment Processors
Timeline · 2 updates
  1. investigating Apr 27, 2026, 07:53 AM UTC

    We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 27, 2026, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Izipay] Apparent incident with payment processing in Peru

Detected by Pingoru
Apr 27, 2026, 06:23 AM UTC
Resolved
Apr 27, 2026, 07:01 AM UTC
Duration
38m
Affected: Peru - Payment Processors
Timeline · 2 updates
  1. investigating Apr 27, 2026, 06:23 AM UTC

    We have identified some processing issues with Izipay in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 27, 2026, 07:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[CREDOMATIC DE EL SALVADOR SA] Apparent incident with payment processing in El Salvador

Detected by Pingoru
Apr 27, 2026, 04:17 AM UTC
Resolved
Apr 27, 2026, 08:44 AM UTC
Duration
4h 27m
Affected: El Salvador - Payment Processors
Timeline · 2 updates
  1. investigating Apr 27, 2026, 04:17 AM UTC

    We have identified some processing issues with CREDOMATIC DE EL SALVADOR SA in El Salvador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 27, 2026, 08:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

[Nequi] Apparent incident with payment processing in Colombia

Detected by Pingoru
Apr 27, 2026, 02:38 AM UTC
Resolved
Apr 27, 2026, 07:04 AM UTC
Duration
4h 26m
Affected: Colombia - Payment Processors
Timeline · 3 updates
  1. investigating Apr 27, 2026, 02:38 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 27, 2026, 04:05 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 27, 2026, 07:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

[BANQUE DU CAIRE] Apparent incident with payment processing in Egypt

Detected by Pingoru
Apr 26, 2026, 09:42 AM UTC
Resolved
Apr 26, 2026, 10:34 AM UTC
Duration
52m
Affected: Egypt - Payment Processors
Timeline · 2 updates
  1. investigating Apr 26, 2026, 09:42 AM UTC

    We have identified some processing issues with BANQUE DU CAIRE in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 26, 2026, 10:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

[SANTANDER] Apparent incident with payment processing in Brazil

Detected by Pingoru
Apr 26, 2026, 06:13 AM UTC
Resolved
Apr 26, 2026, 06:54 AM UTC
Duration
41m
Affected: Brazil - Payment Processors
Timeline · 2 updates
  1. investigating Apr 26, 2026, 06:13 AM UTC

    We have identified some processing issues with SANTANDER in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 26, 2026, 06:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

[Banco Santander SA] Apparent incident with payment processing in Uruguay

Detected by Pingoru
Apr 26, 2026, 05:47 AM UTC
Resolved
Apr 26, 2026, 07:00 AM UTC
Duration
1h 13m
Affected: Uruguay - Payment Processors
Timeline · 2 updates
  1. investigating Apr 26, 2026, 05:47 AM UTC

    We have identified some processing issues with First Data in Uruguay. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 26, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

[BAC Credomatic] Apparent incident with payment processing in El Salvador

Detected by Pingoru
Apr 26, 2026, 04:27 AM UTC
Resolved
Apr 26, 2026, 04:39 AM UTC
Duration
12m
Affected: El Salvador - Payment Processors
Timeline · 2 updates
  1. investigating Apr 26, 2026, 04:27 AM UTC

    We have identified some processing issues with BAC Credomatic in El Salvador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 26, 2026, 04:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2026

[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Detected by Pingoru
Apr 25, 2026, 12:02 AM UTC
Resolved
Apr 25, 2026, 01:29 AM UTC
Duration
1h 26m
Affected: Mexico - Payment Processors
Timeline · 2 updates
  1. investigating Apr 25, 2026, 12:02 AM UTC

    We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 25, 2026, 01:29 AM UTC

    This incident has been resolved.

Read the full incident report →

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