dLocal incident

[Redeban-Occidente] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 16, 2026 affecting Colombia - Payment Processors, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 09:28 PM UTC
Resolved
Oct 16, 2026, 09:39 PM UTC
Duration
11m
Detected by Pingoru
Oct 16, 2026, 09:28 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Oct 16, 2026, 09:28 PM UTC

    We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 16, 2026, 09:39 PM UTC

    This incident has been resolved.