dLocal incident

[Getnet, Getnet] Apparent incident with payment processing in Chile

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 6, 2026 affecting Brazil - Payment Processors and Chile - Payment Processors, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 11:06 PM UTC
Resolved
Oct 07, 2026, 12:04 AM UTC
Duration
57m
Detected by Pingoru
Oct 06, 2026, 11:06 PM UTC

Affected components

Brazil - Payment ProcessorsChile - Payment Processors

Update timeline

  1. investigating Oct 06, 2026, 11:06 PM UTC

    We have identified some processing issues with Getnet, Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Oct 06, 2026, 11:12 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 07, 2026, 12:04 AM UTC

    This incident has been resolved.