dLocal incident

[Getnet- BANCO DE CREDITO E INVERSIONES] Apparent incident with payment processing in Chile

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 17, 2026 affecting Chile - Payment Processors, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 08:35 AM UTC
Resolved
Oct 17, 2026, 10:45 AM UTC
Duration
2h 10m
Detected by Pingoru
Oct 17, 2026, 08:35 AM UTC

Affected components

Chile - Payment Processors

Update timeline

  1. investigating Oct 17, 2026, 08:35 AM UTC

    We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 17, 2026, 10:45 AM UTC

    This incident has been resolved.