dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 15, 2026 affecting Colombia - Payment Processors, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 03:13 AM UTC
Resolved
Oct 15, 2026, 04:29 AM UTC
Duration
1h 16m
Detected by Pingoru
Oct 15, 2026, 03:13 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Oct 15, 2026, 03:13 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 15, 2026, 04:29 AM UTC

    This incident has been resolved.