dLocal incident
Mastercard Gateway Service Degradation – North America and Europe
Minor Vendor's status page →
Resolved after 21 hours 29 minutes, affecting Egypt - Payment Processors, on November 11, 2026.
We are continuing to investigate this issue.
Affected components
Egypt - Payment Processors
Update timeline
- investigating Nov 11, 2026, 10:19 AM UTC
Mastercard has reported a service degradation affecting its Gateway services in the North America and Europe regions. The issue is impacting transaction authorisations, potentially resulting in increased transaction timeouts and failed transactions. Mastercard's teams are urgently investigating the issue and working on mitigation.
- investigating Nov 12, 2026, 07:46 AM UTC
We are continuing to investigate this issue.
- resolved Nov 12, 2026, 07:48 AM UTC
This incident has been resolved.
Your product runs on more than dLocal
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services