dLocal incident

Mastercard Gateway Service Degradation – North America and Europe

Resolved on November 11, 2026, affecting Egypt - Payment Processors.

resolved Nov 11, 2026, 10:22 AM UTC

Mastercard has reported a service degradation affecting its Gateway services in the North America and Europe regions. The issue is impacting transaction authorisations, potentially resulting in increased transaction timeouts and failed transactions. Mastercard's teams are urgently investigating the issue and working on mitigation.

Started
Nov 11, 2026, 10:22 AM UTC
Resolved
Nov 11, 2026, 10:22 AM UTC
Duration
–
Detected by Pingoru
Nov 11, 2026, 10:22 AM UTC

Affected components

Egypt - Payment Processors

Update timeline

  1. resolved Nov 11, 2026, 10:22 AM UTC

    Mastercard has reported a service degradation affecting its Gateway services in the North America and Europe regions. The issue is impacting transaction authorisations, potentially resulting in increased transaction timeouts and failed transactions. Mastercard's teams are urgently investigating the issue and working on mitigation.

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