dLocal incident

[Airtel] Apparent incident with payment processing in Kenya

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Resolved after 57 minutes, affecting Kenya - Payment Processors, on November 5, 2026.

investigating Nov 05, 2026, 06:00 AM UTC

We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Nov 05, 2026, 06:00 AM UTC
Resolved
Nov 05, 2026, 06:57 AM UTC
Duration
57m
Detected by Pingoru
Nov 05, 2026, 06:00 AM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Nov 05, 2026, 06:00 AM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Nov 05, 2026, 06:57 AM UTC

    This incident has been resolved.

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