dLocal incident

[BBVA Bancomer] Apparent incident with payment processing in Mexico

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Resolved after 37 minutes, affecting Mexico - Payment Processors, on November 4, 2026.

resolved Nov 04, 2026, 07:59 AM UTC

BBVA Bancomer in Mexico confirmed that the maintenance was scheduled to end by 03:00 AM Mexico time.

Started
Nov 04, 2026, 07:22 AM UTC
Resolved
Nov 04, 2026, 07:59 AM UTC
Duration
37m
Detected by Pingoru
Nov 04, 2026, 07:22 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Nov 04, 2026, 07:22 AM UTC

    We have identified some processing issues with BBVA Bancomer in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Nov 04, 2026, 07:59 AM UTC

    BBVA Bancomer in Mexico confirmed that the maintenance was scheduled to end by 03:00 AM Mexico time.

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