dLocal incident

[Firstdata] Apparent incident with payment processing in Brazil

Resolved after 3 hours 11 minutes, affecting Brazil - Payment Processors, on October 27, 2026.

investigating Oct 27, 2026, 09:03 AM UTC

We are continuing to investigate this issue.

Started
Oct 27, 2026, 06:41 AM UTC
Resolved
Oct 27, 2026, 09:53 AM UTC
Duration
3h 11m
Detected by Pingoru
Oct 27, 2026, 06:41 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Oct 27, 2026, 06:41 AM UTC

    We have identified some processing issues with Nubank in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Oct 27, 2026, 09:01 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 27, 2026, 09:03 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 27, 2026, 09:53 AM UTC

    This incident has been resolved.

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