dLocal incident

[Banorte, Hey Banregio, Kushki] Apparent incident with payment processing in Mexico

Resolved after 28 minutes, affecting Mexico - Payment Processors, on October 26, 2026.

investigating Oct 26, 2026, 11:34 PM UTC

We have identified some processing issues with Banorte, Hey Banregio, Kushki in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 26, 2026, 11:34 PM UTC
Resolved
Oct 27, 2026, 12:03 AM UTC
Duration
28m
Detected by Pingoru
Oct 26, 2026, 11:34 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Oct 26, 2026, 11:34 PM UTC

    We have identified some processing issues with Banorte, Hey Banregio, Kushki in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 27, 2026, 12:03 AM UTC

    This incident has been resolved.

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