dLocal incident

[ITAU UNIBANCO S.A.] Apparent incident with payment processing in Brazil

Resolved after 24 minutes, affecting Brazil - Payment Processors, on October 26, 2026.

investigating Oct 26, 2026, 09:14 AM UTC

We have identified some processing issues with ITAU UNIBANCO S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 26, 2026, 09:14 AM UTC
Resolved
Oct 26, 2026, 09:39 AM UTC
Duration
24m
Detected by Pingoru
Oct 26, 2026, 09:14 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Oct 26, 2026, 09:14 AM UTC

    We have identified some processing issues with ITAU UNIBANCO S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 26, 2026, 09:39 AM UTC

    This incident has been resolved.

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