dLocal incident
[FIRSTRAND BANK LIMITED] Apparent incident with payment processing in South Africa
Resolved after 1 hour 7 minutes, affecting South Africa - Payment Processors, on October 26, 2026.
FNB is currently experiencing degraded performance related to their banking app. Some Pay By Bank users transacting via FNB may experience slow response times or intermittent errors. They are also noting degraded performance on payouts. They are noting recovery on Card Our team is monitoring the situation and will provide updates as they become available.
Affected components
Update timeline
- investigating Oct 26, 2026, 08:03 AM UTC
We have identified some processing issues with FIRSTRAND BANK LIMITED in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
- identified Oct 26, 2026, 08:44 AM UTC
FNB is currently experiencing degraded performance related to their banking app. Some Pay By Bank users transacting via FNB may experience slow response times or intermittent errors. They are also noting degraded performance on payouts. They are noting recovery on Card Our team is monitoring the situation and will provide updates as they become available.
- resolved Oct 26, 2026, 09:11 AM UTC
This incident has been resolved.
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