dLocal incident

[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Resolved after 3 hours 26 minutes, affecting Mexico - Payment Processors, on October 26, 2026.

investigating Oct 26, 2026, 06:42 AM UTC

We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 26, 2026, 06:42 AM UTC
Resolved
Oct 26, 2026, 10:08 AM UTC
Duration
3h 26m
Detected by Pingoru
Oct 26, 2026, 06:42 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Oct 26, 2026, 06:42 AM UTC

    We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 26, 2026, 10:08 AM UTC

    This incident has been resolved.

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