dLocal incident

[Cellulant] Apparent incident with payment processing in Senegal

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 3, 2026 affecting Senegal - Payment Processors, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 04:50 PM UTC
Resolved
Sep 03, 2026, 08:24 PM UTC
Duration
3h 33m
Detected by Pingoru
Sep 03, 2026, 04:50 PM UTC

Affected components

Senegal - Payment Processors

Update timeline

  1. investigating Sep 03, 2026, 04:50 PM UTC

    We have identified some processing issues with Cellulant in SENEGAL . We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Sep 03, 2026, 07:32 PM UTC

    We are still investigating the issue and will provide further updates as soon as possible

  3. resolved Sep 03, 2026, 08:24 PM UTC

    This incident has been resolved.