dLocal incident

[Doku] Apparent incident with payment processing in Indonesia

Minor Vendor's status page →

Resolved after 22 minutes, affecting Indonesia - Payment Processors, on October 28, 2026.

investigating Oct 28, 2026, 08:58 AM UTC

We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 28, 2026, 08:58 AM UTC
Resolved
Oct 28, 2026, 09:21 AM UTC
Duration
22m
Detected by Pingoru
Oct 28, 2026, 08:58 AM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating Oct 28, 2026, 08:58 AM UTC

    We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 28, 2026, 09:21 AM UTC

    This incident has been resolved.

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