dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Resolved after 34 minutes, affecting Colombia - Payment Processors, on October 27, 2026.

investigating Oct 27, 2026, 10:30 PM UTC

Nequi is currently experiencing issues with their login, payments are being rejected. Investigation is underway, waiting on fix confirmation.

Started
Oct 27, 2026, 10:30 PM UTC
Resolved
Oct 27, 2026, 11:04 PM UTC
Duration
34m
Detected by Pingoru
Oct 27, 2026, 10:30 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Oct 27, 2026, 10:30 PM UTC

    Nequi is currently experiencing issues with their login, payments are being rejected. Investigation is underway, waiting on fix confirmation.

  2. resolved Oct 27, 2026, 11:04 PM UTC

    This incident has been resolved.

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