dLocal incident

[Evopayments] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 3, 2026 affecting Mexico - Payment Processors, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 02:19 PM UTC
Resolved
Sep 03, 2026, 05:09 PM UTC
Duration
2h 49m
Detected by Pingoru
Sep 03, 2026, 02:19 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Sep 03, 2026, 02:19 PM UTC

    We have identified some processing issues with Evopayments in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Sep 03, 2026, 05:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 03, 2026, 05:09 PM UTC

    This incident has been resolved.