Diligent incident

Boards | BoardDocs | BoardEffect | Entities - Intermittent Service Degradation Affecting Users in the US

Critical Ongoing View vendor source →

Diligent is currently experiencing a critical incident affecting Boards (North America - Canada) and BoardDocs (North America - US) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 24, 2026, 08:14 AM UTC
Resolved
Ongoing
Duration
● 2h 22m
Detected by Pingoru
May 24, 2026, 08:14 AM UTC

Affected components

Boards (North America - Canada)BoardDocs (North America - US)Boards (North America - US)BoardEffect (North America - US)Entities (North America - US)

Update timeline

  1. investigating May 24, 2026, 08:14 AM UTC

    Users are intermittently experiencing login issues in US and CA regions. We are currently experiencing. Thank you for your understanding and patience.

  2. identified May 24, 2026, 08:47 AM UTC

    The issue has been identified and a fix is being implemented.