Diligent incident

BoardEffect - Users from AU Region Encountering Issues In Redirecting to Diligentoneplatform URL

Critical Resolved View vendor source →

Diligent experienced a critical incident on August 25, 2025 affecting BoardEffect (Asia Pacific - Australia), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 02:54 AM UTC
Resolved
Aug 25, 2025, 03:32 AM UTC
Duration
37m
Detected by Pingoru
Aug 25, 2025, 02:54 AM UTC

Affected components

BoardEffect (Asia Pacific - Australia)

Update timeline

  1. investigating Aug 25, 2025, 02:54 AM UTC

    We are currently investigating this issue.

  2. identified Aug 25, 2025, 03:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2025, 03:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 25, 2025, 03:32 AM UTC

    This incident has been resolved.