Diligent incident

Third Party Manager – Site is inaccessible in the US region

Critical Resolved View vendor source →

Diligent experienced a critical incident on October 17, 2025 affecting Third Party Manager (North America - US), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 09:40 AM UTC
Resolved
Oct 17, 2025, 10:25 AM UTC
Duration
44m
Detected by Pingoru
Oct 17, 2025, 09:40 AM UTC

Affected components

Third Party Manager (North America - US)

Update timeline

  1. identified Oct 17, 2025, 09:40 AM UTC

    Site is inaccessible in the US region. We are currently investigating. Thank you for your understanding and patience!

  2. monitoring Oct 17, 2025, 09:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2025, 10:25 AM UTC

    This incident has been resolved.