Diligent incident

Boards - Users are unable to access the application in US, CA and EU regions

Critical Resolved View vendor source →

Diligent experienced a critical incident on February 24, 2026 affecting Boards (North America - Canada) and Boards (North America - US) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 02:17 PM UTC
Resolved
Feb 24, 2026, 02:37 PM UTC
Duration
20m
Detected by Pingoru
Feb 24, 2026, 02:17 PM UTC

Affected components

Boards (North America - Canada)Boards (North America - US)Boards (Europe - Germany)

Update timeline

  1. investigating Feb 24, 2026, 02:17 PM UTC

    Users are unable to access the application in US, CA and EU regions. We are currently investigating. Thank you for your understanding and patience!

  2. identified Feb 24, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2026, 02:37 PM UTC

    This incident has been resolved.