DigiCert incident

DigiCert Alert Document Trust Manager Credentials Suspended

Minor Resolved View vendor source →

DigiCert experienced a minor incident on February 2, 2026 affecting Document Trust Manager (Switzerland) and Document Trust Manager (Netherlands), lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 01:03 PM UTC
Resolved
Feb 02, 2026, 03:16 PM UTC
Duration
2h 13m
Detected by Pingoru
Feb 02, 2026, 01:03 PM UTC

Affected components

Document Trust Manager (Switzerland)Document Trust Manager (Netherlands)

Update timeline

  1. investigating Feb 02, 2026, 01:03 PM UTC

    We are currently experiencing a technical problem with our Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04768686 While we work to restore access to our Document Trust Manager, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – [Document Trust Manager Credentials Suspended] 現在、 Document Trust Manager はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 [04768686] 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

  2. monitoring Feb 02, 2026, 03:00 PM UTC

    We have identified the issue and applied a fix. We are monitoring the status and performance of the system post fix.

  3. resolved Feb 02, 2026, 03:16 PM UTC

    The incident has been resolved.